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Reflex is based in Bulgaria. All our products are carefully designed and produced locally with attention to quality and detail.
We believe summer should be lived fully — with the right pieces that feel as good as they look. Every Reflex product is designed with warmth, light, and ease in mind.
Yes, sustainability is at the heart of what we do. We prioritize natural materials, responsible production, and minimal packaging.
Currently Reflex is an online-only brand. This allows us to offer the best prices and ship directly to you wherever you are.
You can reach us via the contact form on our website or by email. We aim to respond within 24 hours on business days.
Each product page includes a detailed size guide. If you are between sizes, we recommend sizing up for a relaxed summer fit.
We use natural and sustainable materials — including straw, cotton, linen, and recycled fabrics — selected for comfort in warm weather.
Yes, all Reflex sunglasses offer 100% UV400 protection to shield your eyes from harmful sun rays.
Most hats can be gently reshaped by hand. Avoid soaking in water. Store in a cool, dry place away from direct sunlight.
Our swimwear runs true to size. We recommend checking the size guide on each product page for the best fit.
We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
Contact us via email with your order number and reason for return. We will guide you through the process.
Yes, exchanges for a different size are available subject to stock. Please contact us to check availability.
Return shipping costs are covered by the customer unless the item is defective or incorrect.
Refunds are processed within 5–7 business days after we receive and inspect the returned item.
We ship worldwide. Delivery times and costs vary depending on your location.
Standard delivery takes 5–10 business days. Express shipping options are available at checkout.
Once your order is shipped, you will receive a tracking number via email to follow your package in real time.
Yes, we offer free standard shipping on orders over €100.
If your order is lost or arrives damaged, please contact us within 7 days and we will resolve the issue promptly.
We accept all major credit cards (Visa, Mastercard), PayPal, and Apple Pay.
You can cancel or modify your order within 24 hours of placing it. Please contact us as soon as possible at our support email.
Yes, you will receive a confirmation email with your order details as soon as your purchase is complete.
Absolutely. Our store uses SSL encryption and secure payment gateways to protect your data.
Yes, simply enter your gift card code at checkout and the amount will be applied to your order.
